Shipping Shipping rates are based on a flat fee of $8.95. At this time we only ship orders to USA, Canada, Mexico, US territories, and APO addresses. We do not ship outside of these areas. All orders placed and paid in full after 12:00pm EST will begin processing the next business day. We ship all orders through United States Postal Service. In stock items normally ship in approximately 7-10 business days. During high volume times and holidays, shipping time may be delayed to ship approximately 14 business days. Out of stock items will ship to you in 4 to 6 weeks. Please keep in mind, we do NOT drop ship. Any items we must order to fulfill a purchase will be delivered to our warehouse first and then shipped to you. If an item is needed by a certain date, please contact customer service to check availability of items. Unless otherwise stated we do not guarantee shipping and arrival dates.
You may track the status of your order at anytime by logging into your account. Just enter your username and password you chose at the time of your order. If wanting to receive an item within a certain time frame, please contact So Chic Bag Boutique Customer Service prior to placing order to check availability and receive an estimated time of arrival prior to ordering. We do not guarantee shipping and arrival dates unless otherwise stated. Customer Pickup shipping option is only available to Wisconsin residents within the local area of our facility. Normal shipping rates apply to all shipments outside of the Beloit/Janesville area.
Shipping Insurance We take great care in packaging you order to ensure it safely arrives to you. We however cannot guarantee damages or a lost package will not incur once they have left our facility. We highly recommend you purchase insurance to protect your shipment from damage incurred during shipping.
Custom Products Custom orders can take up to 4 weeks to arrive in our facility from date ordered. Please allow additional time to arrive at your doorstep. Please take note of description on shipping times.
Out of Stock So Chic Bag Boutique makes every effort to keep all items in stock. However, due to the popularity of our products, we occasionally run out of an item temporarily. Out of stock items will ship to you in 4 to 6 weeks. Please keep in mind, we do NOT drop ship. Any items we must order to fulfill a purchase will be delivered to our warehouse first and then shipped to you.
Returns and Exchanges Any returns or exchanges must be made within 5 days upon receipt of the merchandise. No returns or exchanges will be accepted after the 5th day of receipt. Returns or exchanges are only accepted if item is defective or for incorrectly sent items. Returning items must be retained in original packaging and be in new condition. Used items will NOT be accepted regardless of situation. The damaged merchandise will be replaced at our discretion. If item is out of stock and cannot be replaced for like item, a store credit will be issued. Before returning any items please contact So Chic Bag Boutique first for return authorization and shipping instructions. We do not accept any unauthorized packages without return authorization. Returns or exchanges will be shipped at the expense of customer and refunded upon inspection of merchandise and verify merchandise is replaceable. We do not accept returns or exchanges on bargain boutique items. All sales are final in the bargain boutique.
Custom items are non-returnable with the exception of manufacture defects.
Cancellation of Orders Orders canceled prior to shipping will be charged a 20% non-refundable restocking fee. Once an item has been shipped, order cannot be canceled.
Refunds Refunds are issued on return merchandise, cancellation of orders, or back orders. All refunds are available up to 30 days from cancellation of order or merchandise returned. After 30 days refunds are issued as store credit only.
Last revision 1/8/2011 |
